Testimonials

Picture of a woman chatting to female Salvation Army officer.As a Christian organisation, our priority is the care of our residents.  Our philosophy is that each resident is unique and has the right to choose how their needs will be met.

We continually receive wonderful feedback from our residents and families.  Here are some examples of special words people have written to us:

Residents

“...I must tell you that there is not one morning when I wake up that I don’t count my blessings for residing at Mountain View.  My room contains all I need for a comfortable life and, of course, the staff are magnificent.” PN

“I just want to tell you all how much I have enjoyed my (respite) stay here and to thank you all for making it so. The care, the quietness & consideration of the staff has been wonderful and I congratulate you all and The Salvation Army for achieving such standards… I thank you all for such a pleasant & peaceful fortnight.” ES

“Thank you so much for the best memories while I was at Mountain View. There is a special nurturing spirit that was so evident to me, and I felt truly blessed.” Pauline

Families & visitors

“We cannot sing your praises enough, Thank you for being Dad’s (Pop’s) friend... Thank you from the bottom of our hearts.” MN

“I have been to see Dad and he is so much happier. The staff are so caring and so friendly which has made Dad more relaxed than I have seen him in ages. On Sunday when I visited him he was reading a paper, something he hasn’t done in a long time. Thank you and your staff for your care and concern to someone I love very much.” CM

“Thank you for making mum’s home here with you such a lovely experience!” HM & VW

“We are part of the dance group that attended your Black & White Ball recently... We were very impressed by the friendly atmosphere and the very caring relationship between staff, volunteers and residents.  We would also like to thank you and your staff for the delicious afternoon tea.” P & P. G

“I wish to give my sincere thanks to all of you wonderful people… for the love and care you have all given Mother over the last four years. Mother was so happy living with you and gave us constant praise of the attention and respect given to her. She made many friends and their companionship to her was wonderful in her last years. We will remember these friends always, as we will remember the fantastic staff.” JW

“Words cannot express the thanks that you guys deserve.”