How long have you worked in the aged care industry and in our aged care services?

I have been working in the aged care industry for twelve years now. Ten of those years have been with The Salvation Army Aged Care in various roles – Carer, Quality Officer, Registered Nurse, Care Manager, Centre Manager and currently Area Manager.

What do you enjoy most about your role?

I have been with The Salvation Army’s aged care services for so many years because of the people I work with. There is always the support and encouragement to improve.

What is the most rewarding part of your job?

I always consider the ability to make a difference in people’s life the most rewarding part of my role – whether it be for the lovely residents who are in my care or the wonderful staff that I work with.

What do you like to do in your spare time?

When I am not in front of my computer working – which is rare, you will find me either reading a book, or somewhere in the bush hiking or cycling. I should admit, even though I live so close to the beach, I don’t really make use of it.

During my holidays I usually go back home to Nepal with two main purposes – to visit my family, and to spend time with my Dad to work for his mission of reaching Nepal’s most vulnerable populations. This includes women, children and people living in rural communities, with the aim of reducing preventable and curable blindness.

As I am a medical doctor by trade, I assist my Dad with performing cataract surgeries, particularly with setting up surgical camps – usually in a school classroom. I can’t really put in words how rewarding it is to see the smile, happiness and laughter when people have their sight restored. In some instances, we are treating people who afterwards are only just seeing their children and grandchildren for the first time in many years, all due to poverty and the lack of accessibility to healthcare.

What advice would you give other Aged Care employees working in similar roles?

First and foremost, you need to love what you do and have an uncompromising commitment towards your role. Have a clear mind set of where you are heading, be proactive, and do not be afraid to ask questions. Be prepared to fail – you can learn a lot of things from your failures.