Salvos Home Care VIC offers a range of services to support you living independently in your own home and continue to be a part of your community.
We will work with you to develop your personalised plan based on your individual needs. This can be adjusted at any time and is focused on enhancing your independence, health and wellbeing.
There is no start-up fee, no Basic Daily Care Fee and no exit fee.
We service the following local government areas or council districts:
Banyule, Boroondara, Brimbank, Darebin, Greater Dandenong, Hobsons Bay, Hume, Maribyrnong, Melbourne, Melton, Merri-Bek, Moonee Valley, Moorabool Shire, Port Phillip, Whittlesea, Wyndham and Yarra.
Our service delivery areas are flexible. Please contact our team on 1300 111 227 for more information on the services that are available in your area.
There are many ways to fund in-home care and support, but for many people, trying to work out what is right for them can be difficult and confusing. We are here to help.
We can also assist with applying for additional supplements such as dementia and cognition, financially disadvantaged and socially disadvantaged supplements.
We are approved providers of government-funded Home Care Packages.
Please contact our Client Services team on 1300 111 227.
If you are an existing client, you can contact your dedicated Home Care Coordinator with any queries.
We endeavour to respond to all client queries within 24 hours.
In order to transfer your package, you first need to agree in writing to receive services from us and confirm your required start. Following this, you would then notify your current provider in writing that you are transferring to our services. Any unspent monies will be transferred from your previous provider to your new provider within 56 days. During this 56 day period, you can opt to start receiving service from us by negotiation and as agreed in writing. We will also cover any exit fees that your previous provider charges.
Please contact your assigned Salvos Home Care Coordinator who will be more than happy to assist you with a simple re-assessment and guide you through the process.
Please keep in regular contact with your Salvos Home Care Coordinator who is there to advocate on your behalf and provide you support.
We have no establishment or set up fees, and no exit fees.
The Salvation Army Aged Care acknowledges the Traditional Owners of the land on which we meet and work and pay our respect to Elders past, present and future.
We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to providing programs that are fully inclusive.
