We are pleased to feature another of our exemplary health and care workers, Thi Lan-Chiem, in conjunction with the World Health Organisation (“WHO”) designating this year as the International Year of Health and Care Workers.

In addition to the work that she does at Macquarie Lodge Aged Care Centre as a Care Service Employee, she also deserves recognition for her long service with The Salvation Army Aged Care. Lan has dedicated twenty-two years of her professional life to support our residents who call Macquarie Lodge home.

“With all the years that I have been working with The Salvation Army Aged Care, I most enjoy working with the residents; looking after them like my own family,” Lan says. “The most rewarding part of my job is to see all the residents I care for happy and satisfied.”

She explains that the appreciation she receives from the residents as a result of her care and support is also a rewarding aspect of her role at the Centre. Her advice to others working in similar roles is, “to look after the residents with all your heart and treat them like they are your parents.” 

Lan has continued in her work with The Salvation Army Aged Care throughout the COVID-19 pandemic, providing an essential service to our much-loved older Australians. This continuity of care that health and care workers like Lan provide is also recognised by the World Health Organisation.

“Health and care workers have protected the world during COVID-19: We have a moral obligation to protect them,” the World Health Organisation writes on their website – and this work to deliver care safely at all times should be ensured beyond the pandemic too.

On behalf of The Salvation Army Aged Care, please join us in congratulating Lan for her long service with us and in our appreciation for also supporting our residents as if they were her own family.