Your Matters Matter.

The Salvation Army Aged Care is committed to providing high quality care and services that meet your needs and personal preferences. Your feedback helps us know what we are doing well and what we can improve on.

There are different ways you can give us feedback.

1. Talk to a staff member

You can speak to the staff or manager of the service. This is often the fastest and most effective way to have your feedback addressed.

2. Submit your feedback directly to your Aged Care Advocate

You can fill and submit this online form

Your Full Name *
Resident/client's full name
Your relationship to resident/client
Address
Phone *
Email
Centre/ Village/ Community Care service area *
Date *
Nature of feedback *
Have you raised this previously *
Confidentiality *

The Salvation Army is committed to upholding the Australian Privacy Principles. Click here for more information

Paper version of this form is also available at the reception and common areas of our aged care centres, retirement villages and in all home care welcome packs. You can give the completed form to a member of your support team, or drop it in the feedback box at the reception or common areas in any of our aged care centres, villages or post it to: The Aged Care Advocate, PO Box A435, South Sydney NSW 1235.

Five overlapping diversity and inclusion logos

The Salvation Army Aged Care acknowledges the Traditional Owners of the land on which we meet and work and pay our respect to Elders past, present and future.

We value and include people of all cultures, languages, abilities, sexual orientations, gender identities, gender expressions and intersex status. We are committed to providing programs that are fully inclusive.