Our dedicated Chef and Food Service Team cater to all dietary requirements including texture, allergies, cultural as well as general likes and dislikes.

Click here to learn more about food at The Salvation Army Aged Care. 

You may book a tour for one of our residential aged care centres here. 

1. You may be eligible for aged care if:

• You're 65 years or older 
• You're 50 years or older and identify as Aboriginal and Torres Strait Islander 
• You're between the ages of 50-64 and are homeless or at risk of homelessness. 

2. Eligibility also depends on your need for help with everyday activities due to age, health, or mobility challenges. 

3. Contact My Aged Care on 1800 200 422 (phone link) or visit myagedcare.gov.au to apply for an eligibility assessment. 

4. After your eligibility assessment is approved, the next step is an aged care assessment. This helps identify your care needs and determines your approval for government-subsidised aged care services. 

The approval from your aged care assessment above looks only at your care needs and approval to get into a subsidised aged care home - not your financial situation and what you will be required to contribute personally towards the cost of your care.  

• That’s where the means assessment comes in. Once you’re approved for care, you can contact Services Australia (or the Department of Veterans’ Affairs) to complete this assessment. 

• This is not a requirement for entry into residential aged care.  

• You only need to do this if you’d like further assistance from the government with what you have to contribute towards your care. The process can take around 4-6 weeks. You don’t need to have this finalised before moving into aged care - it can be done while you’re finding the right home or even after you have moved into an aged care

Please refer to our guide to fees and charges, as well as My Aged Care for up to date information on residential aged care fees and charges. 

The type of care you will receive depends on the assessment from an Aged Care Assessor and can include:

• Home care services and packages
• Respite care
• Residential aged care services

TSAAC can provide general information to assist you with selecting a living location that meets your lifestyle preferences and aged care needs. TSAAC provides aged care services across 21 residential aged care centres in NSW, ACT and QLD. Our government accredited residential aged care centres offer a broad selection of care options including short term respite care, secure dementia care and some centres also offer specialised care for people living with mental illness or challenging behaviours.

Because individual preferences vary, we recommend you speak with our friendly Client Services team on 1300 111 227 to discuss your needs and the types of care available at your preferred location.

There are five simple steps you need to take to enter into a residential aged care centre. Click here to find out how to get started.

Yes, for anyone seeking admission to a residential aged care centre, you must request this assistance through the national My Aged Care Program. My Aged Care is the Federal Government’s centralised application system. Those who are wanting to receive services for the first time must go through My Aged Care to request assistance by calling their helpline 1800 200 422. My Aged Care will then refer you to organisations that provide your required services like TSAAC. It is important to note that if you do choose to use TSAAC’s services, you must notify My Aged Care and then, a referral will be sent to us. If you require assistance with the My Aged Care process, please contact us and our friendly team can assist you with this too.

At TSAAC, we adopt a person-centred model of care approach. If one’s needs change, we can tailor our care plans accordingly.

Many of our centres are fully furnished, but residents are welcome to bring their own furniture and any personal items and mementos as long as it is in accordance with the centre’s work, health and safety guidelines.